HobiDoo ("we", "us") uses cookies and similar browser storage to keep the site working, to remember your preferences and to understand how families use our pages. This policy explains what they are, what we use and how you can control them.
1. What cookies are
Cookies are small text files placed on your device when you visit a website. Some browser storage works the same way but stays only on your device. Together we call them "cookies" in this policy.
2. Types of cookies we use
2.1 Strictly necessary
- Keep you signed in to your parent account and protect the site against abuse.
- Remember which form or class request you have just sent, so it is not submitted twice.
- These cannot be turned off because the site cannot work without them.
2.2 Preferences
- Remember the currency you chose (USD, CAD, GBP or EUR) and your language preference.
- Remember your Ask Hobi chat history on this device so the conversation is still there when you return.
- These are stored on your own device and are never used to identify you to anyone else.
2.3 Performance and analytics
- Count visits and show which pages, courses and trial forms families open most.
- This information is aggregated and helps us improve classes and the website.
- We do not use advertising cookies and we never sell this information.
2.4 Third-party cookies
- Our video class platform sets cookies so your child can join a live class.
- Our payment partners set cookies so a class payment can be completed securely.
- These providers keep their own policies and we do not control how they store data.
3. How long cookies stay
Session cookies disappear when you close your browser. Preference and account cookies stay until you sign out, clear your browser data or choose a different currency.
4. Your choices
You can allow, block or delete cookies in your browser settings (Chrome, Safari, Firefox and Edge all offer this under Privacy or Security). You can also clear your Ask Hobi chat at any time from the chat itself.
If you block strictly necessary cookies, parts of the site — including the trial form and class bookings — may stop working.
5. Children
Our classes are for children, so we keep data collection to the minimum needed to deliver a class. We do not serve behavioural advertising to children.
6. Changes to this policy
We may update this policy as we add new tools. The "Last updated" date at the top shows when it last changed.
7. Contact us
Questions about cookies are welcome at support@hobidoo.com.